Privacy Policy

Effective Date: 5-17-2025

At Shelby Custom Cues (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from www.shelbycustomcues.com (“Site”).

1. Information We Collect

When you visit the Site or make a purchase, we may collect the following types of personal information:
• Order Information: Name, billing and shipping address, payment details, email address, and phone number.
• Device Information: IP address, web browser, time zone, and cookies installed on your device.
• Usage Data: Pages visited, products viewed, search terms, and interaction with the Site.

We do not allow users to create accounts, so no login information or passwords are stored.

2. How We Use Your Information

We use your personal information to:
• Fulfill and manage orders and payments
• Communicate with you about your order
• Provide customer support
• Improve and optimize our Site (e.g., analytics on how customers browse and interact)
• Detect and prevent fraud or abuse

3. Sharing Your Information

We may share your information with third parties only when necessary to:
• Process payments (e.g., PayPal, credit card processors)
• Ship your orders (e.g., USPS, UPS, FedEx)
• Provide analytics and performance tracking (e.g., Google Analytics)

We do not sell, rent, or trade your personal data to third parties.

4. Cookies and Tracking

We use cookies to:
• Keep track of items in your cart
• Understand user behavior to improve the Site
• Help third-party tools provide services (e.g., Google Analytics)

You can manage cookie preferences through your browser settings.

5. Data Retention

We retain order information for our records unless you request deletion. Device and analytics data may be kept for site performance improvement purposes.

6. Your Rights

If you are a U.S. resident, you have the right to request access to the personal information we hold about you, and to ask that it be corrected or deleted.

To make such a request, please contact us at the email listed below.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

8. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Changes will be posted on this page with a revised date.

10. Contact Us

For more information about our privacy practices or if you have questions, contact us at:
Email: shelbycustomcues@gmail.com
Address: 209 kelvington drive Anna Texas 75409